Privacy Policy
隐私政策
Who We Are
We operate a medical travel coordination and concierge service. We are not a hospital, clinic, physician group, or medical provider.
我们提供医疗旅行协调与接待服务，不是医院、诊所、医生集团或医疗服务提供方。
Information We Collect
We may collect contact details (name, email, phone, WeChat), location, travel preferences, service interests, and health-related information or medical documents only when you voluntarily submit them through email or direct communication.
我们可能收集您通过邮件或其他方式主动提供的联系方式（姓名、邮箱、电话等）、所在地、出行偏好、感兴趣的服务项目，以及为协调目的自愿提供的健康相关信息或病历资料。
Why We Collect It
- To respond to inquiries and provide coordination services
- To prepare preliminary cost and timeline reviews
- To organize and translate documents for hospital or physician review, when you authorize sharing
- To coordinate appointments, travel, and on-site support
收集目的包括：回复咨询、提供协调服务、在获得授权后协助整理翻译资料供医院或医生评估、以及协调预约和行程。
How We Use It
We use submitted information only for medical travel coordination purposes. We do not use it to provide diagnosis, treatment, or medical advice.
Sharing
We do not sell personal information. Health-related information and medical documents may be shared with hospitals, physicians, translators, or other service providers only when necessary for coordination and with your consent.
我们不会出售个人信息。健康相关信息和病历资料仅在协调必要且获得您同意的情况下，可能提供给医院、医生、翻译人员或其他服务方。
Consent & Medical Records
By contacting us by email, you confirm that you consent to being contacted for coordination purposes and understand how your information may be used. Please do not send medical records until we confirm the appropriate secure channel and you authorize sharing.
Security
We take reasonable measures to protect submitted information. Please do not send emergency medical information through this website. For urgent symptoms, contact local emergency services immediately.
Your Rights & Deletion
You may request access, correction, or deletion of your data by contacting us at bowenhb@foxmail.com. We will respond within a reasonable timeframe where applicable by law.
您可申请查阅、更正或删除已提交的资料。我们将在合理期限内回复（如适用法律要求）。
Updates
We may update this policy from time to time. The latest version will be posted on this page.